Soap by Kazumi

Your Sudsy Solution for Self-Care!

Legal

Return Policy:

Effective Date: [10/01/2024]

At Soap by Kazumi, we take pride in the quality of our handmade products and strive to ensure you’re satisfied with your purchase. Please review our policy below regarding returns and product issues.

No Returns Policy
Due to the handmade nature of our products, we do not accept returns.

Damages and Issues
If your order arrives damaged or if there are any issues with your purchase, we’re here to help. Please contact us within 3 business days of receiving your order, and we’ll work with you to resolve the problem. To assist you better, we may request photos of the damage or issue. Possible resolutions may include a replacement or other remedies at our discretion.

Contact Information
If you have any concerns or need assistance, please reach out to us at:
📧 soap@kazusa.Thank you for choosing Soap by Kazumi! Your support means the world to us, and we’re committed to ensuring you have a great experience with our products.

Terms and Conditions

Ownership of the Site

This website, including all its content, features, and functionality, is owned and operated by Soap By Kazumi (“we,” “us,” or “our”). All rights, title, and interest in the site and its content are reserved to Kazusa Technologies LLC.

Copyright
All material offered on this website, including text, images, logos, and designs, is protected by copyright law. Unauthorized use of any content from this site is strictly prohibited. We retain all rights to the material, and any reproduction or distribution without our express written permission is not allowed.

Liabilities and Responsibilities
Soap by Kazumi is committed to providing high-quality products; however, we do not guarantee that our products will meet your specific requirements. We are not liable for any damages arising from the use of our products or services. By using this site, you agree to assume all risks associated with your purchases.

Requirements for Using the Store
To purchase products from our store, you must be at least [age requirement] years old and have a valid payment method. By placing an order, you confirm that you meet these requirements and agree to comply with our terms and conditions.

Notification Upon Modification of Terms
We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site following any modifications constitutes your acceptance of the new terms.

Termination of Contract
We reserve the right to terminate your access to the store at our discretion, including if we believe you have violated these terms or engaged in conduct harmful to our business.

Contact Information
For any questions or concerns regarding these terms, please contact us at:
soap@kazusa.us

Privacy Policy

Effective Date: [10/01/2024]

At Soap by Kazumi (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website or make a purchase.

1. Collecting Personal Information

We may collect personal information from you when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us for support

The types of personal information we collect may include your name, email address, shipping address, billing information, and phone number.

2. Sharing Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when required by law.

3. Using Personal Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your order or account
  • Improve our website and services
  • Send periodic emails about your order or other products and services

4. Customers’ Rights with Regards to Their Personal Information

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal information
  • Request the deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

5. Use of Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
soap@kazusa.us

Shipping:

Effective Date: [10/1/2024]

Thank you for choosing Soap by Kazumi! Below is important information regarding our shipping and payment policies.

Shipping Options

We offer local shipping options to meet your needs.

Local Shipping:

  • To the 48 Contiguous United States and District of Columbia
    No shipping to AK or HI

International Shipping:

  • NOT AVAILABLE

Supported Shipping Zones

We currently support shipping to the following zones:

  • Will ship to the 48 Contiguous United States and District of Columbia

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and the shipping destination. You will be able to view the shipping costs before completing your purchase.

Returns, Exchanges, Damages, and Lost Packages

Returns and Exchanges:
Due to the handmade nature of our products, we do not accept returns.

Damages:
If your order arrives damaged, please contact us within 3 days with photos of the damage so we can assist you.

Lost Packages:
If your package is lost in transit, please reach out to us. We will work with the shipping carrier to resolve the issue.

Order Processing and Delivery Times

Orders are typically processed within 2 business days. Delivery times vary based on your location:

  • Local orders: 5-7 Business days

Payment Options

We accept a variety of payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

Payment Requirements and Instructions

When placing an order, please ensure that your payment information is accurate and up to date. After you complete your purchase, you will receive an order confirmation email with details of your transaction.

Contact Information

For any questions or concerns regarding shipping and payment, please contact us at:
soap@kazusa.us